![]() Determine if there are any System Extensions that may have been installed without your knowledge. Next: In an abundance of caution, examine System Preferences > Extensions. Identify any suspicious apps by name, or post another screenshot. Any unwanted or mysterious app icons should be obvious to you, but again please don't remove anything if you are uncertain-ask first. There may also be adware-associated app icons in your Mac's Applications folder. Repeat those equivalent actions for any other browser you may use (Brave, Firefox, or Opera for example). Then, select the General pane and review your Homepage selection. No Safari Extensions are required for normal operation. If you see any Safari Extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone. Next: open Safari and select the Safari menu > Preferences. Confirm they are no longer present in that folder. Third screenshot: delete all three files.ĭrag those selections of files to the Trash. Second screenshot: delete all files except .plist. The following files and / or folders need to be deleted while using your Mac in "Safe Mode": The rogue processes affecting that Mac are inoperative in "Safe Mode". Starting in Safe Mode takes longer than usual so let it finish. Restart in "Safe Mode", and log in: Use safe mode to isolate issues with your Mac. Next: This step will prevent the scam products from loading so that they can be removed while they are inactive. Do not overlook this fundamental requirement.
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